How the terms apply to your account
The terms start the moment you create an account, use the lobby, or send a payment request. We expect the name on your profile, your phone number, and your wallet record to match, because DANA, OVO, GoPay, and QRIS references are what we use when we
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confirm a deposit or a withdrawal. One account should stay tied to one person, and we may hold a request if the details look mixed, the device changes suddenly, or the transaction trail is incomplete. Some access paths may not be available in every part of
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Indonesia, and where local law changes, we follow that rule first. If you need to question a clause before you act, stop and contact support from the registered account so we can check the right record.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.