Reference

Terms & Conditions for Indonesia Accounts

These Terms & Conditions set the rules for account use, payment checks, and access to our live tables, slots, and sportsbook in Indonesia before you open the lobby.

IndonesiaLocal lawAccount rulesDANA OVO GoPay QRISLive tables
loby88 Terms & Conditions for Indonesia Accounts
CONTACT ROUTES

Where to ask about the terms

When a clause is unclear, contact us before you change account details or send another payment request.

Live chat Open the chat panel in the lobby for terms questions, identity checks, and clause…
WhatsApp Send the registered phone number, your account name, and the clause number so we…
Email Use email for longer requests about changes, account closure, or a written copy of…
ACCOUNT CARE

How we handle terms data

We keep the terms tied to the data we need to run the account: name, contact details, login history, device signals, payment references, and support messages.

Data use

We use account, device, and transaction data to apply the terms, check eligibility, and resolve disputes. That includes login time, wallet references, and support history when you ask us to explain a clause.

Cookies

Cookies store session state, language choice, and device preference so the terms page and lobby stay readable on mobile and desktop. You can clear them in your browser, then sign in again.

Account security

Use a strong password, keep your phone locked, and sign out after each session. If we see a login from a new device, we may ask you to confirm the registered email or phone number.

Retention

We keep support logs and transaction records only as long as needed for the terms, dispute handling, and lawful record keeping. After that, we remove or archive them according to our internal schedule.

Change requests

To correct a name, phone number, or wallet reference, send the request from your registered account details. We may ask for a fresh ID check before we update anything tied to the contract.

Contact trail

For any request about the terms, use live chat, WhatsApp, or email and include the clause number. That gives us a clear trail and helps us answer with the right record attached.

Questions about the terms

These questions cover the parts of the terms you usually check before opening an account or sending a payment request. We keep the answers tied to the live wording, the support channels above, and the records we can verify. If your case depends on local law or a device change, the answer may differ by region or account history, so ask us with your registered details before you act.

They cover account creation, access rules, payment checks, clause updates, dispute handling, and the records we keep for support. They also explain where local law may limit access or specific features.

You can open an account only if local law allows it in your area and the details you submit are true. We may ask for identity confirmation before we approve changes or transactions.

Those payment rails are used to match your account name, transaction time, and wallet reference. If the record does not match, we may pause the request until you send a clear support reply.

Yes, if you keep the same registered details. The terms still apply on Android Chrome, iPhone Safari, and desktop Chrome, and we may ask you to confirm a new device before access continues.

Send the request from your registered email or WhatsApp number, include the clause number, and name the exact detail you want changed. We will verify the account before we act on it.

We post the updated wording in the lobby, and your continued use after the change means the new wording applies. If you do not agree, stop using the account and contact support.